Twenty alternative: a ready-to-use AI agent, nothing to assemble
Twenty is an open-source, self-hostable CRM, with AI agents to configure in its workflows. Arcane CRM makes a different choice: a SaaS whose agent is built into emails, meetings and signatures from the start, with no credits on paid plans.
Arcane CRM and Twenty: the facts
| Criterion | Arcane CRM | Twenty | Source |
|---|---|---|---|
| Price per user / month (annual) | $0 / $21 / $44 / $78 excl. tax | Cloud Pro $9 · Organization $19 · Enterprise from $50k / year; self-host free | twenty.com/pricing |
| AI billing | Unlimited on paid plans, no tokens or credits | Credits (1 credit = $1), tokens at the provider’s rate | docs.twenty.com — credits |
| AI agent | Built in: emails, tasks, meetings, signatures | AI chatbot + agents to configure in workflows (credits) | docs.twenty.com — AI |
| Meeting recording | Included from Free (3 h / month) | Official Call Recorder app | twenty.com/apps/call-recorder |
| E-signatures | Youtrust (ex-Yousign) built in | To assemble (API, third-party apps) | twenty.com/apps |
| Hosting | SaaS | Managed cloud or self-host | twenty.com/pricing |
Public vendor information, checked on October 7, 2026. It may have changed since. Twenty publishes its prices in US dollars; no conversion is made here.
Competitor prices as shown on their official pricing page on 2026-10-07.
Which one to choose?
- You want to host your CRM yourself, or customise it in depth with a technical team: Twenty is a very good choice.
- You want an agent that works from day one, with no configuration or credits: Arcane CRM.
See also: Arcane CRM pricing, what an AI-native CRM is and the other comparisons.
Sources
Migration
Can I migrate my data from Twenty? CSV import of all fields on every plan. For a guided migration, message us in the support chat. Your data export (GDPR) is included on every plan.
Try the agent on your own contacts
14-day Growth trial, no credit card. When the trial ends, you automatically move back to the Free plan, with no charge.
Frequently asked questions
Is Arcane CRM cheaper than Twenty?
Arcane CRM costs $0 (Free, 2 seats max), then $21, $44 or $78 excl. tax per seat per month on annual billing ($26, $53 or $93 excl. tax on monthly). AI is unlimited on paid plans, with no credits. Compare with Twenty’s prices checked on October 7, 2026 in the table above.
Can I try Arcane CRM before leaving Twenty?
Yes: the Growth trial lasts 14 days, with no credit card. At the end, your workspace automatically moves back to the Free plan, with no charge.