Legal notice
1. Publisher of the website and the service
The arcane-crm.com website and the Arcane CRM service, available at app.arcane-crm.com, are published by:
| Company name | Arcane Powered |
| Legal form | French single-shareholder simplified joint-stock company (société par actions simplifiée unipersonnelle, SASU) |
| Share capital | €1,000 |
| Registered office | 142 rue de Rivoli, 75001 Paris, France |
| Registration | Paris Trade and Companies Register (RCS Paris) 109 293 266 (SIREN 109 293 266) |
| EU VAT number | FR22109293266 |
| Telephone | |
| [email protected] |
President and Director of Publication: Rayane Abdi, in his capacity as President of Arcane Powered.
2. Hosting
The website and the service are hosted by the following providers.
Application, database and files (app.arcane-crm.com)
| Host | Railway Corporation |
| Address | 548 Market St PMB 68956, San Francisco, California 94104, United States |
| Telephone | +1 (415) 707-7675 |
| Data location | European Union |
Marketing website (arcane-crm.com) and the delivery and security network in front of the application
| Provider | Cloudflare, Inc. (Cloudflare Pages and proxy) |
| Address | 101 Townsend St., San Francisco, California 94107, United States |
| Telephone | +1 (650) 319-8930 |
3. Intellectual property
All elements of the website and the service (texts, interfaces, software, databases, graphics, logos, videos) are protected by intellectual property law and belong to Arcane Powered or its licensors.
Any reproduction, representation, adaptation or exploitation, in whole or in part, without the prior written authorization of Arcane Powered is prohibited, except as permitted by law.
The names "Arcane CRM" and "Arcane Powered", and the associated logos, are used by Arcane Powered; any unauthorized use is prohibited.
Third-party trademarks and logos mentioned (including Google, Microsoft, Outlook, Stripe, Yousign) belong to their respective owners. Their mention does not imply any partnership or endorsement, unless otherwise stated.
4. Personal data
The processing of personal data carried out by Arcane Powered, and the use of cookies and other trackers, are described in the Privacy Policy: https://arcane-crm.com/privacy/ (French version: https://arcane-crm.com/fr/confidentialite/).
Personal data contact: Rayane Abdi, President, [email protected].
To exercise your rights over your personal data: [email protected]. You may also lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL), www.cnil.fr.
5. Contractual terms
Access to and use of the Arcane CRM service are governed by:
- the General Terms of Sale and Subscription: https://arcane-crm.com/fr/cgv/;
- the General Terms of Use: https://arcane-crm.com/fr/cgu/.
The service is intended for business users only.
6. Reporting unlawful content
Anyone may report to Arcane Powered any content they consider unlawful that appears on the website or is hosted by the service, at: [email protected].
The report must include: the identity and contact details of its author, a precise description of the content and its location (URL or any other information allowing it to be identified), and the reasons why it is considered unlawful.
7. Mediation
As the service is intended for business users only, the consumer mediation scheme (Articles L.611-1 et seq. of the French Consumer Code) does not apply between businesses. Dispute resolution between Arcane Powered and its customers is governed by the General Terms of Sale and Subscription.
8. Contact
For any question: [email protected].
This legal notice is available at https://arcane-crm.com/legal-notice/ (French version: https://arcane-crm.com/fr/mentions-legales/). The French version is provided as the reference version; in case of discrepancy, the French version prevails.
Last updated: October 7, 2026.